Utility Bill Phishing Emails
The Town has been contacted about suspicious emails regarding utility billing. These are spam, phishing emails attempting to get community members to share personal information. If you receive one of these emails do not respond.
The Town of Jackson will never contact community members from a Gmail address or request payment information, login credentials, or any type of sensitive data through email.
When trying to determine if an email is legitimate, always consider the following.
- Tone, grammar, and urgency –reread the email to see if any or all of these seem off
- Inconsistencies in email addresses, links, or domain names
- If you weren’t expecting it, don’t open it! If you think it's from a known contact of yours but aren't sure, send a message via other means (text or phone) to see if it's genuine
- Never reply to suspicious emails
