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1. When are Town streets plowed?

On days when there are snowstorms, the Town’s plow crew generally works from 2:30-7:00am and is on the streets from 3:00-7:00am or until plowing is complete. Our goal is to have all main streets plowed by business hours and to keep all the streets we maintain, plowed within 24 hours of snowstorms. Parking is restricted during winter months from 3:00-7:00am. 

2. Who plows streets in Town?

The Town’s Streets crew plows all public streets, alleys, and parking lots within Town limits. This includes Broadway/US Highway 89 from the Elk Refuge to High School Road, and Cache Street from Snow King north to Dairy Queen. South of High School Road and north of Dairy Queen is plowed by the Wyoming Department of Transportation (WYDOT).   

3. When is parking prohibited on Town streets?

In the Town of Jackson, overnight parking is prohibited from November 1 – April 15 between 3:00 and 7:00am. Parking is restricted during these winter months to ensure that plows are able to clear streets adequately. If you are leaving town for an extended time (holidays/Spring break) find suitable off-street parking to avoid ticketing and towing.

4. What are residents responsible for clearing?

Residents are responsible for clearing sidewalks in front of their homes. For plows to remove snow as safely and efficiently as possible, streets and sidewalks must be clear of snow piles, shrubs, vehicles, tree limbs, and all move-able objects. Sidewalks should have at least five feet of clear space in all directions. Residents can help by pruning and removing broken and decaying branches and trees and not putting snow or ice anywhere that blocks sidewalks, roads, or fire hydrants.  
 

5. How can I help during Snow Storms?

In case of an emergency, it’s great to have easy access to fire hydrants, so residents can help by clearing snow from around fire hydrants where they live. “Adopt” a hydrant and keep the area around it clear to ensure firefighters have easy access when they need it. 

Age Friendly Jackson Hole collects and places ski poles fat various Town intersection for residents to utilize on icy streets and sidewalks. To help with that process, reach out to Co-Chairs Becky Zaist or Jean Day through the Senior Center at: 307-733-7300. 
 

 

6. The plow left snow at the end of my driveway. Can someone come plow it?

The Town’s objective is to clear the main and auxiliary streets for the traveling public. It is not our role to clear private citizens’ driveways. Homeowners and/or tenants are responsible for clearing their own driveways. To minimize the problem, pile snow on the downstream side of your driveway when you shovel. Then, if the snowplow hits the pile, it will be moved onto the grass or sidewalk, not back into your driveway. Town Ordinance prohibits depositing snow in the street or public right of way.  

7. Can you tell me when my street will be plowed?

Under ideal circumstances, we can predict fairly accurately when we will be plowing various sections of Town. But weather conditions change, and we may alter our snow-plowing strategy mid-operation to control drifting snow, ice, or other storm-specific problems. CLICK HERE to look at plowing maps that show what you can expect to be cleared within 24 hours of storms. We cannot give more specific estimates. 

8. Can you please plow my street now?

We wish we had enough snowplows and drivers to take care of every street right away, but our resources are limited so we have a set system for clearing the streets. Emergency routes and main arteries are prioritized first for snow plowing, the remainder of streets are plowed after that, then alleys, and then parking lots. Plows are not permitted to deviate from their assigned routes to keep snow removal operations as effective and efficient as possible. If plows got diverted each time special requests were made, the system would not work, and it would take a lot longer to get everything cleared. 

9. Why hasn't my street been cleared?

If vehicles are parked on the street, plows may skip the street altogether. Sometimes when Town crews are plowing, it begins to snow again. If it’s a significant storm, it may seem like the street was not plowed. Even if there is a new layer of snow, our plows will continue on their established routes and return to plow again the following day.  

10. Why can't plows pile snow in the middle of roads instead of on sidewalks?

Snow may inadvertently fall onto sidewalks as we plow from curb to curb to provide safe vehicular flow. Unfortunately, there are several locations in Town where this means plowed snow may cover sidewalks. Plows must maintain a certain speed to keep snow from sticking to plow blades. We do not want to block vision by storing snow on medians for any length of time. 

11. Why do snowplows drive around when it's not snowing?

Snowplows may be out-driving on stormless days for a number of reasons. First, every driver undergoes pre-season training, and they work on practicing their routes and sharpening their skills on days without snow. Second, plows may be scanning streets that need secondary clearing or snow that must be hauled away. Finally, plows may be out sanding streets. If you see a plow out with its blades up on a day without snow, it is likely spreading sand.   

12. My vehicle was ticketed and towed. What do I do?

The Police Department coordinates all towing operations. If you find that your vehicle has been towed, contact the Police Department at 307-733-3932. You can also pay for tickets through the Town’s website at: jacksonwy.gov/586/Police.  

13. I called Public Works and the line was busy. What do I do?

Our telephone lines can get quite busy during snowstorms. We advise limiting travel or staying off the roads entirely, if possible. Our phone lines should be used primarily to alert us of specific issues related to snow removal. These issues can also be texted to 307-777-0733. If you still feel compelled to call, leave a message and we will do our best to return it by the end of the workday. 

14. Still have questions? Text them to 307-777-0733.

Text further questions to 307-777-0733.